STORE POLICY

Order Methods
 

You can place an order with Luv Puzzles Inc. through our online shopping cart. We encourage online ordering for ease and efficiency for both you and us. For online orders, simply add items to your cart and proceed through the checkout process on our website.

 

Processing Orders
 

At Luv Puzzles, your orders are a top priority. We strive to process, pack, and ship orders as quickly as possible. By completing the checkout process, you confirm your intent to proceed with the order. Once we receive your order, processing will begin immediately. Please ensure all your questions are answered before placing your order.

 

Receipt
 

A detailed receipt will be emailed to you after your order is processed. Most orders will include a packing slip.

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Order Notification
 

If we are unable to process your order or if any items are unavailable, we will notify you via email or phone.

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Cancelling Orders
 

We process orders promptly at Luv Puzzles Inc. If you need to cancel an order, please contact us immediately via email. Once an order has been packed and shipped, it may only be returned according to our return policy.

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Payment Methods
 

We accept the following payment methods: Credit Cards (via our Stripe checkout),  We may also accept personal cheques and purchase orders from schools, government municipalities, libraries, and similar institutions at our discretion. Please email us for further information on this. 

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Special Orders
 

For special orders, including those not accommodated by our online shopping cart, please contact us directly. Special orders may require pre-payment.

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Thank you for choosing Luv Puzzles.  We sincerely value your business!